Privacy Policy

Privacy Policy
Last Updated: August 3, 2021
We at Stay Labs Inc. and at Petsapien Ltd. (collectively the "Company", “we,” “us,” or “our”) have created this privacy policy (“Privacy Policy”) because we know that you care about how information you provide to us is used and shared. This Privacy Policy relates to our website www.staylabs.com ("Website"), our services (the "Services"), our social media or any other way you interact with us.
The information we collect from you
When you sign up for our Services, you will be required to provide us with information such as your name, e-mail address, phone number, billing and shipping information and other information you choose to provide to us.

We may collect automatically when you access to our Website:
(i) Your log information. such as IP address, operating system, pages viewed, links clicks and other information about your activity on the Website.
(ii) Information we collected by cookies. Cookies are pieces of information stored directly on your computer. We automatically receive and store certain types of information when you visit our Website through the use of cookies, this information may be used by us for the purpose of analyzing and tracking data and determining the popularity of certain content, this to improve the operation of our Website and Services, and to have better understanding regarding your online preferences.  In the event you choose to "opt-out" from cookies, you may still use our Services, but your ability to use some features or areas of our Website may be limited.
Modifying personal information
To review or change information associated with your account and your dog's preferences, please contact us via email: support@staylabs.zendesk.com. You may also approach us via this email and ask that we remove your personal information from our database. You should be aware, however, that such modifications and removal of information is not always possible.

How we use your information
We use your information to process transactions; provide you with the Website and the Services; aggregate information to perform and publish analyses; your feedback; inform you about our Services, events, and special promotions; provide customer support; improve the operation of our Website and Services; monitor and prevent fraudulent transactions and illegal activities and to carry out any other purpose of which the information was collected.
How we share and transfer your information
We may share and transfer your information in the following events:
(i) We share and transfer your personal information only for the purpose of providing you with our Services. We share this information with our third-party payment processor, Stripe, Inc ("Stripe"). Stripe has its own privacy policy, therefore, for more information regarding its privacy policy, visit here. Stripe's privacy policy is also considered part from our Privacy Policy and part from your agreement with us;
(ii) In the event where an entity may purchase any part of us or in any similar event;
(iii) To the extent permitted by law, we may share your information in case we are required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing such information is necessary for protecting our rights, property etc.
The above does not apply to the information you provide regarding your dog. We might share, transfer, and process information regarding your dog with third parties, for any use, including research and development, market study etc. It is important to know that the information about your dog will be transferred to third parties on an anonymous basis - so no third party receiving the information will know the identity of the dog's owner.
How we protect your information
We take reasonable measures to protect your personal information and to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. To avoid these situations, use secure passwords, implement updated internet security and virus protection on your computer and take care of how you handle and disclose your personal information.

Children under 18
We do not knowingly collect information from children under the age of 18 through our Website and Services. If you are a parent or guardian and believe that your child under the age 18 provided us with information, please contact us at support@staylabs.zendesk.com and we will do our best to take care of it.

Third-party websites
Our Website may contain links to third-party websites. We don’t have any control over the privacy practices or the contents of any other third parties. Our recommendation is to check the applicable third-party privacy policy's before visiting and using their websites.

Changes to this privacy policy
We reserve the right to change or modify this Privacy Policy at any time and in our sole discretion. After we change our policy, we will provide you with a notice, such as updating the “Last Updated” date at the beginning of this Privacy Policy, a notice through our Website and in any other applicable way.

We encourage you to stay updated and to review this Privacy Policy whenever you use or access our Website.